What file formats do you accept?
We prefer EPS and TIFF files for images. We can also accept JPEGs and PDFs. Application files are also accepted- see our list of acceptable formats.

What types of media can I use to send you my files?
You can send us your files on a CD-Rom, floppy disk, Zip disc, or DVD if you are not sending the files electronically.

Should I compress my files before sending them?
You do not need to compress files that you upload or e-mail to us as long as they do not exceed 5 MB. For larger files using File Transfer Protocol (FTP), we do recommend using compression software prior to sending the files to speed up the transfer process and protect the integrity of your files.

Do I need to use any special kind of naming system for the files I send you?
No, we will use whatever file names you designate for the job. However, we do recommend that you use a similar name for all files associated with one job, such as a layout file, image files and font files. Try to limit characters to 8-Dot-3 if possible. Avoid any type of punctuation other than the "Dot" seperating the file name and its suffix.

Can I use images that I've taken using a digital camera?
Yes, just make sure you use the highest setting available for your images.

Can I use images I've downloaded from the Internet?
When you download images from the Internet, some of the image and resolution is left out of the picture to speed up the transfer. As a result, these images tend to look ragged and out-of-focus when used in print. Therefore, we do not recommend images derived from the Internet for print pieces.

What resolution should I use for graphics and text files?
We strongly recommend producing all your raster image files at 200 dpi at 100% of reproduction size..

Do I need to supply you with font files?
Yes. To be sure we have an exact match to the type you want, we ask you to supply us with the fonts. Be sure to send us both the screen and printer fonts. You may include fonts (embed) in your EPS or PDF or convert fonts to art (or paths, outline, etc.) to eliminate need to send actual fonts.

Please call 800-432-0266 once you have your files uploaded. For assistance in using FTP, ask our art department at Ext. 131.